No, you may be declined if you have too many outstanding orders with Afterpay or in accordance with Afterpay’s terms and conditions. You will receive an email update with your tracking link once your order has been dispatched. BIG W may ship your order in multiple shipments from different fulfilment locations. Yes, any items purchased using Afterpay or Zip can be returned in-store. Afterpay is available at all assisted registers, and selected self-checkout registers. When you purchase an item from one of our trusted partners, you’ll never leave the BIG W website - the same secure checkout process and a single payment is available. Buy now, Pay Later in 4 easy payments. If you are not home at the time TOLL IPEC attempts delivery, your parcel will be taken back to the depot and held for pickup or redelivery. Just visit your nearest BIG W store or return the item via post using the returns form. Irrespective of which retailer you choose to shop at you will need the select the barcode icon at the bottom of the App home page to then use at the register. However, once your first Afterpay order is approved by Afterpay and you activate your account by choosing a password, your Afterpay account will be created and you will be able to make more purchases using Afterpay by simply entering your Afterpay log in details upon checkout. During busy periods this processing time may be extended. Just visit your nearest BIG W store or return the item via post using the returns form. Please note, an additional redelivery fee may apply. Over 840,000 Australians are enjoying Afterpay’s modern approach to lay-by, where you take home an item and pay for it later in 4 equal fortnightly instalments. Yes, you can exchange an item(s) for replacement items(s). Enjoy now and pay later with Afterpay at David Jones. Afterpay’s massive AfterYay sale is back for two days only, with bargains of up to 60 per cent off offered by heaps of Aussie retailers. You can find more information on this by visiting our Pick up page. … Unfortunately, 2 Day Delivery is not available for every item. Why has my order or item in my order been cancelled? Zip and AfterPay are now available online at www.target.com.au, with Zip also available in store from today. When you pay for your BIG W online order using Afterpay, your order will be released for processing and dispatch as per any other order paid for in full at the time of order (eg. It doesn't stop multiple small payments building up to an uncomfortable level Can I pay using Afterpay in-store? In light of the heightened level of concern related to Coronavirus (COVID-19) we want to update you on how we continue to maintain the highest level of hygiene for the team, customers and their families so we can provide for our communities safely over this uncertain time. If you would like to know if an item is in stock at your local BIG W store, please contact us. Delivery information for your location will then be displayed. Yes. BIG W will price match any […] Discover more here. You will receive an email with a unique collection barcode when your order is ready for collection. Afterpay will communicate these payment changes to you via email and any refund due will be made to you directly by Afterpay. If you still can't find out what you need here, contact Afterpay directly by emailing info@afterpay.com.au or calling 1300 100 729. The majority of items can be delivered to most areas within Australia. Can I return an item I have purchased via Afterpay or Zip in-store? We aim to process your order as soon as it is received, therefore, unfortunately, you cannot cancel or amend an order once it has been placed. Download the App from the App Store or Google Play. Please note that Returns Cards are not available with Afterpay refunds. Add the products to your cart by clicking on the ‘Add to cart’ button (Tip: set your location using your postcode to see all of the available delivery information for your area). No, unfortunately BIG W only ships within Australia. Please contact us should you have any queries regarding your rights under Australian Consumer Law. Please note, if you have purchased an item from one of our trusted partners, they may utilise different courier methods. At BIG W, we work with a community of carefully selected trusted partners to offer you a wider range of fantastic products online, all in one place. 3c689880-6bea-475b-a3a9-3a65100f41eb Can this be changed? Visa Mastercard Diners Club American Express PayPal. Would prefer to see the name of store in my bank details rather than afterpay’s name, or at least store name in the payment deduction description. Afterpay will communicate these payment changes to you via email. As when you have a few consecutive at the same time sometimes I want to be able to categorise these for my budget (e.g. Enter your payment details and click ‘Pay now’ to complete your purchase. Product Detail Afterpay Details. credit cards, Paypal, Zip, etc.). It launched in 2015, and now … If you are not home at the time of delivery, your order will be taken to your local post office for collection. We estimate it will take approximately 2 business days from the time your order was placed. Are all products that are in-store available online? The returned item/s will create an adjusted Afterpay payment schedule that will affect any remaining payments. Checkout with ease Once your first order has been approved by Afterpay, you can use it whenever you make a purchase just by entering your login details and CVC at checkout. Yes we do, however, we have limitations and cannot ship large or bulky items to a PO Box. Can I give authority to leave my delivery unattended? Afterpay is available in-store at a wide range of stores across Australia and New Zealand. Afterpay offers interest free payment plans for your online purchases at bigw.com and in store. If the option exists at checkout, you may grant the carrier authority to leave your goods at the delivery address if unattended. Available for online orders valued between $100 and $1,300. The 2 Day Delivery shipping option is only available for processing on business days, therefore if you placed your order over the weekend, our team will process your order on Monday* for expected delivery Tuesday. This practice is known as pre-authorisation. How long will it take for my order to arrive? If you have ordered online, delivery costs will be added into the quoted instalment rate payable when you have selected your preferred delivery method at checkout, and have selected Afterpay as your preferred payment option. How will I know my order has been dispatched? Afterpay is available at all assisted registers, and selected self-checkout registers. Afterpay is not available on gift cards, selected Apple products, top-up cards and waitlisted merchandise. The Afterpay website provides a very comprehensive list of FAQs at: www.afterpay.com.au/faqs. This service works both instore and online with an app available on Apple and Android devices. Afterpay settles your payment up-front with Spotlight so you can enjoy your purchase straight away! For example, Kmart and Target offer Afterpay on purchases up to $1000, and Big W up to $1200. Afterpay is a new payment option available for online orders and in-store purchases. Why was my order declined? If you have a product in mind or are unclear how to use Afterpay In Store, ask our staff for more information. Afterpay is an additional payment option, allowing you to order and receive items straight away, without having to wait until you can pay in full for the order. I have not received my Tax Invoice, am I able to get a copy? (TOLL). Please note that Returns Cards are not available with Afterpay refunds. Afterpay can be used to pay for most BIG W products online at bigw.com and in all BIG W stores, with the exception of the following: Yes, the minimum order value (including delivery) for Afterpay is AUD$50, Yes, the maximum order value (including delivery) for Afterpay is AUD$2000. You will receive an email update with your tracking link once your order has been dispatched. Afterpay is a payment method that offers interest-free payment plans for your online purchases. You can also keep track of your order progress by using the Track My Order tool. Stores that have zipPay as a payment method include well-known retailers such as Amazon, K-Mart, Big W, Target and Office Works. I live right next to a Big W and tried to buy a microwave online through Afterpay, thinking they would deliver it the next day like my local Officeworks does and so paying the delivery fee wouldn't be so bad (even though OW does free delivery for $50+ orders). Afterpay will communicate these payment changes to you via email. In this case, refunds will be issued shortly after BIG W processes your returned item/s. However, Afterpay payments cannot be split with other forms of payment (e.g. We do our best to monitor these levels and try to eliminate this as much as possible. Login and confirm your details if you have previously registered an account, or follow the prompts to check out as a guest. You can also keep up to date on your order progress by using the Track My Order tool. Afterpay lets you make a purchase without having to pay for it on the spot. If you can't find the information you need about a product, please don't hesitate to contact us. 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